Accessibility statement

Accessibility of SSBD

This website is run by Ofcom. We want as many people as possible to be able to use this website. For example, this means you should be able to:

  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • zoom in up to 300% without the text spilling off the screen
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website as clearly worded as possible.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the Welsh logo doesn’t have Welsh alt text

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact the webteam.

We will consider your request and get back to you in 21 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the webteam.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Apllications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Ofcom is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-compliance with the accessibility regulations

  • the Welsh homepage link image has English text. This fails WCAG 2.1 Success Criterion 3.1.2 Language of Parts. (Level A)

We plan to fix this issue by December 2020.

How we tested this website

This website was last tested on 12 September 2019 and reviewed in September 2020

The test was carried out by Bim Egan of Access Equals.

We tested:

Access technologies and browsers used in testing:

  • ZoomText screen magnifier v2019
  • JAWS v2019.1907
  • NVDA v2019.2
  • VoiceOver on iOS v12.3
  • Google Chrome v77
  • Mozilla Firefox ESR and v67
  • Microsoft Internet Explorer v11

We tested:

  • All pages

What we’re doing to improve accessibility

Our plan is to fix the issue identified by December 2020.

This statement was prepared on 17 October 2019 and updated on 21 September 2020.